All in-stock items will be shipped immediately regardless of stock status of other items in your order. Due to the speed as which our system works, cancelling an item that is in stock is not guaranteed except in limited circumstances. To inquire about cancelling an order please CONTACT US with your full name, order number, reason for cancelling and the part(s) you wish to have canceled. A 6% fee will apply to the cancellation of ALL orders that are listed as in stock, ships from manufacturer or backorder.
There is no exception to the 6% fee on the cancellation of these items.
Items not marked as on BACKORDER but that have been agreed by the customer to be waited on will incure a 6% cancellation fee if the customer chooses to cancel the order at a later date.
Special order items are non-cancelable and non-returnable
Not exactly what you thought it would be or didn't end up needing it? We accept returns that meet the following criteria.
Please CONTACT US for all return requests
Non-Returnable Items Include:
Turbos and Turbo Kits
Mounted Wheels and Tires
Any Truck Freighted Part (Seibon and VIS Racing)
Note: If an item was shipped directly to you from factory we will work with you on the return of the product to their location. Higher restocking fees may apply for these items of returns. We only pass on the cost charged to us.
Unfortunately, accidents do happen. If we sent you the wrong parts, New Provisions Racing will cover all shipping charges in this situation to make it right. However, we cannot cover 3rd party charges such as labor charges associated with incorrect parts. Please double check to make sure you've received the correct item before taking them anywhere to have them installed or modified.