Shipping Information

At New Provisions Racing, we work to get your order moving as quickly as possible. Because we stock and fulfill products through multiple warehouses and distribution centers across the United States, shipping times and shipment locations may vary depending on the products in your order.

Order Processing

Most in-stock orders begin processing shortly after they are placed. Orders placed later in the day, on weekends, or on holidays may begin processing the following business day.

Our normal shipping cutoff is approximately 3:00 PM Eastern Time, but same-day shipping is not guaranteed. Processing time and transit time are separate. Selecting an expedited shipping method does not necessarily mean an order will ship the same day it is placed.

If an item is backordered, special order, made to order, or otherwise delayed, we will contact you when additional information is available.

Multiple Warehouses & Split Shipments

New Provisions Racing utilizes multiple warehouses and distribution centers across the United States. Because of this, items on the same order may ship separately and may arrive on different days.

You may receive more than one tracking number for your order. There is no additional shipping charge simply because we choose to fulfill your order from multiple locations.

Shipping Carriers

Orders may be shipped using UPS, FedEx, USPS, or other carriers depending on the item, warehouse location, destination, and shipping method selected.

When Free Shipping or a standard ground shipping option is selected, New Provisions Racing reserves the right to choose the carrier and service used to deliver the order.

Carrier transit estimates begin once the package has been picked up by the carrier. They do not include order processing time.

Free Shipping

Free Shipping promotions apply only to eligible orders shipping within the contiguous United States.

Alaska, Hawaii, U.S. territories, international destinations, and certain oversized or freight items are excluded unless specifically stated otherwise.

When Free Shipping is selected, the shipping carrier and service will be chosen by New Provisions Racing based on the item, destination, and fulfillment location.

Expedited Shipping

Expedited shipping options may include services such as UPS 2nd Day Air and UPS Next Day Air, when available.

Please remember that expedited shipping refers to the carrier's transit service after the package has shipped. It does not automatically expedite order processing, manufacturer lead times, backordered products, or transfers between warehouses.

Carrier delivery commitments and guarantees vary by service and are subject to the carrier's current terms, exclusions, weather delays, and other service interruptions.

If you need an order by a specific date, we strongly recommend contacting us before placing your order so we can verify availability and the best shipping option.

Ground Shipping

Ground shipping is not an expedited service, and estimated delivery dates are not guaranteed.

If Free Shipping is available on your order, there is generally no reason to pay separately for another standard ground option unless you specifically prefer the service shown at checkout.

Oversized & Freight Items

Some products, including large exhaust systems, body panels, hoods, trunks, seats, and other oversized items, may require additional shipping or freight charges.

In some cases, Shopify's checkout system cannot accurately calculate these charges at the time the order is placed. If additional shipping charges are required, we will contact you before the order ships.

We reserve the right to hold or cancel an order if the shipping amount collected at checkout does not reasonably cover the actual cost of shipping an oversized or freight item.

Address Changes

Please carefully review your shipping address before completing checkout.

If you need to change an address before the order has shipped, contact us as quickly as possible. We will make every reasonable effort to update it, but address changes cannot be guaranteed once an order has entered fulfillment.

For fraud-prevention purposes, we may be unable to change the shipping address on certain orders, particularly first-time customer orders or orders flagged for additional verification.

Once a package has shipped, address changes or package reroutes are subject to carrier approval. Any carrier fees associated with an address correction or reroute are the customer's responsibility.

Carrier reroutes are not guaranteed and may delay delivery.

Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If a package is returned to us because of an incorrect address, incomplete address, refused shipment, or other customer-related delivery issue, the customer is responsible for any return shipping charges as well as the cost to ship the order again.

If the shipping error was caused by New Provisions Racing, we will correct the issue and reship the order at no additional cost to the customer.

Multiple Orders & Combining Shipments

Please make sure you have everything you need before completing checkout.

Orders begin processing quickly and may be fulfilled from different warehouses. Because of this, we cannot guarantee that separately placed orders can be combined.

Shipping charges paid on separate orders are generally non-refundable, even if the combined value of those orders would have qualified for Free Shipping had they been placed together.

Tracking Information

Tracking information will be emailed once it becomes available.

Please allow time for the carrier to receive and scan the package. A tracking number may be created before the carrier's first physical scan, so tracking may initially show only that a label has been created.

For orders shipping from multiple locations, you may receive several tracking numbers.

International Orders

New Provisions Racing ships internationally to many destinations.

International orders may require additional processing time, especially when an order contains products located at multiple warehouses.

Whenever practical, we may consolidate items before international shipment to reduce the number of international packages and associated customs or brokerage charges. This can add approximately 2–7 business days to processing.

International shipping prices displayed at checkout are estimates. Large, heavy, oversized, or unusually shaped products may require additional shipping charges. If additional payment is required, we will contact you before shipping the order.

New Provisions Racing reserves the right to cancel and refund an international order when a reasonable shipping method is unavailable or when the shipping amount collected at checkout is substantially less than the actual cost of shipment.

Duties, Taxes & Import Fees

International customers are responsible for all duties, taxes, brokerage fees, customs charges, import fees, and other charges imposed by the destination country or shipping carrier unless specifically stated otherwise at checkout.

These charges are not included in our shipping price and are not controlled by New Provisions Racing.

We strongly recommend reviewing your country's import requirements before placing an international order.